Guardian Nursing Agency is a My Aged Care-listed CHSP provider helping eligible older Australians access approved entry-level home support through selected locations in Western Australia and New South Wales. Service availability depends on your assessment, approved support and local capacity.
CHSP is an Australian Government initiative designed to help older Australians (65+, or 50+ for Aboriginal and Torres Strait Islander people) live independently at home for longer.
Unlike Support at Home packages, CHSP provides entry-level support for people with lower care needs. Services are subsidised by the government, so you pay only a small contribution based on your income.
A range of practical services to support your independence, all at affordable subsidised rates.
Get to appointments, shops, and social activities safely.
Keep your garden safe and maintained.
Minor repairs and safety modifications.
Help with household tasks you find difficult.
Combat loneliness and stay connected.
Nutritious meals prepared or delivered.
CHSP services are heavily subsidised by the Australian Government. You only pay a small income-tested contribution — full pensioners pay the lowest rates, while self-funded retirees pay a slightly higher (but still subsidised) contribution. Your exact contribution is confirmed during your assessment.
Your actual contribution is confirmed after your assessment and depends on your service mix, income, and assets. All CHSP services are subsidised — these are not full commercial rates. Contact us for a personalised quote.
Not sure which program suits you? Here's how they compare.
Best for: People needing occasional help with transport, gardening, or light domestic tasks.
Best for: People needing regular personal care, nursing, or multiple services.
Not sure which is right for you? We can help you understand your options.
Talk to Our TeamCall 1800 200 422 or visit myagedcare.gov.au. Tell them you'd like to access CHSP services.
My Aged Care will assess your needs over the phone. For CHSP, this is usually quick and straightforward.
Once approved, request GNA Services as your provider. You can also call us directly on 1300 133 633.
We'll contact you to arrange your first service. Most people can start within 1-2 weeks of referral.
Friendly, reliable support that helps you maintain your independence.
Our team genuinely cares about helping you stay independent.
We turn up on time, every time. No cancellations or surprises.
Book services when they suit you—weekly, fortnightly, or as needed.
You pay only the contribution agreed—no surprise charges.
If your needs increase, we'll help you access Support at Home.
Speak to a real person when you call—no confusing phone menus.
"The gardening service has been a godsend. I can't manage the lawns anymore, and the small income-tested contribution is well worth it — they keep my garden looking lovely. The chap who comes is always cheerful and does a great job."
"I don't drive anymore, so the transport service is essential. They pick me up for doctor's appointments and even take me to my weekly craft group. It keeps me connected to the community."
"I wasn't sure I needed help, but the domestic assistance has made such a difference. Just having someone help with the heavy cleaning means I can manage the rest myself. It's given me my confidence back."
CHSP is generally for people with assessed aged-care needs who are 65 or older, Aboriginal or Torres Strait Islander and 50 or older, or 50 or older and homeless or at risk of homelessness. Existing clients approved under earlier arrangements may also remain eligible. An aged care assessment determines whether CHSP is the appropriate program for your needs.
CHSP is government-subsidised, but you may be asked to make a contribution towards your services if you can afford to. Contributions vary between CHSP providers and services and should be agreed with you before support begins. CHSP does not use the same means-tested contribution model as Support at Home.
CHSP provides entry-level support for people who generally manage at home but need help with a few tasks. Support at Home is designed for people with greater or more complex care needs and provides coordinated services through assessed funding. Support at Home replaced the Home Care Packages Program and Short-Term Restorative Care Programme on 1 November 2025.
Usually, your aged care assessment determines which main in-home aged-care program you are approved to use. There are limited circumstances in which a Support at Home participant may also access specific CHSP services, so do not assume that services from the two programs can automatically be combined. My Aged Care can confirm what applies to your circumstances.
There is no universal CHSP start timeframe. You first need to complete the assessment and approval process, then find a CHSP provider that delivers your approved service locally. Once GNA Services receives your referral details, our team can check current service availability and discuss the next steps with you.
Already approved for CHSP or have a referral? GNA Services can check whether your approved support is available through our My Aged Care-listed CHSP locations. If you have not yet been assessed, we can explain the next step for connecting with My Aged Care.
