Guardian Nursing Agency supports eligible veterans with DVA home care services, including Veterans’ Home Care (VHC) in approved regions and DVA Community Nursing where GNA is contracted. Our in-home support is focused on independence, safety and dignity.
Understanding your DVA card helps you know what services you can access.
The DVA Gold Card covers all health conditions, whether or not they're related to your service. You have access to the full range of DVA health services.
The DVA White Card covers conditions accepted as service-related. You can access DVA services specifically for these accepted conditions.
GNA is an approved provider for multiple DVA programs, helping veterans live independently at home.
Low-level support to help you remain living independently at home.
Professional nursing care delivered in your home by registered nurses.
Equipment and aids to support your independence and safety.
For veterans with complex or chronic health conditions.
Veterans' Home Care helps you with practical support to stay independent at home.
Help with household tasks like cleaning, laundry, changing bed linen, and maintaining a safe home environment.
Up to 3.25 hours per fortnightAssistance with bathing, showering, dressing, grooming, and other personal care tasks.
Up to 1.5 hours per weekRelief for your carer so they can take a break. We provide in-home respite while they rest or attend to other needs.
196 hours per yearMinor repairs and modifications to keep your home safe, like fitting grab rails, changing light bulbs, and fixing trip hazards.
As assessedYou'll need a DVA Gold Card or White Card. If you don't have one, contact DVA on 1800 555 254 to apply.
For VHC, call the VHC Assessment Agency on 1300 550 450. They'll assess your needs over the phone.
Request GNA Services as your preferred provider, or call us on 1300 133 633 and we'll help coordinate.
We'll arrange your services and get started. DVA is billed directly—no out-of-pocket costs for most services.
We're proud to support those who served our country. Here's why veterans choose GNA.
We understand the unique needs of veterans and their families.
No paperwork for you—we bill DVA directly for all services.
We're an approved provider for VHC, Community Nursing, and more.
Build trusting relationships with familiar support workers.
We deliver care with the dignity and respect you deserve.
Speak to a real person who can help—no confusing phone menus.
"After 30 years in the Army, I never expected to need help. The GNA team made it easy to accept—they're respectful, efficient, and understand what veterans have been through. The VHC domestic help has been a real blessing."
"Dad served in Vietnam and needed wound care at home. The DVA Community Nursing through GNA has been excellent. The nurse is gentle, thorough, and Dad actually looks forward to her visits. No cost to us either."
"I care for my husband who served in the Navy. The VHC respite care gives me a few hours to myself each week. It's made all the difference to my own wellbeing. GNA handles all the DVA paperwork, which is a huge relief."
Guardian Nursing Agency is currently listed as a Veterans’ Home Care provider in selected DVA regions, including multiple regions in WA and selected NSW regions. GNA is also listed on the current DVA Community Nursing provider panel in WA. Service availability depends on your location, DVA eligibility and approved care.
It depends on the program. Current VHC co-payments are $5 per hour for Domestic Assistance, Personal Care and Home and Garden Maintenance, with maximum contribution limits. VHC Respite Care has no co-payment. If you are eligible for DVA Community Nursing, DVA funds services delivered by a contracted provider with no client cost.
The Veteran Card – All Conditions, commonly called the Gold Card, provides clinically required treatment in Australia for all medical conditions. The Veteran Card – Specific Conditions, commonly called the White Card, covers eligible conditions such as accepted service-related conditions and other treatment where the card holder qualifies.
Call the VHC Assessment Agency on 1300 550 450. An assessor will discuss your circumstances and support needs. If VHC services are approved, your care plan will outline the services, approval period, applicable co-payment and service provider.
Potentially, yes. Eligible people can receive DVA programs and Support at Home at the same time where the services do not overlap or duplicate each other. Which program funds each service should be determined according to your circumstances and approved supports.
Tell us your location, DVA program and support needs. Our team can confirm current GNA service availability and help you understand the next step.
