Aged Care Home Support

Aged Care
Domestic Assistance

Stay comfortable at home with practical aged care domestic assistance from GNA Services. We help older Australians with general house cleaning, laundry and shopping, with related supports available where approved. Ask about availability across GNA service areas, including established aged-care locations in WA and NSW.

Person-Centred Support
Flexible Scheduling
Multiple Funding Pathways
Aged care domestic assistance worker helping an older man with meal preparation and healthy food tasks in his home kitchen.
From $9 Per Hour*

Domestic Assistance Services

Our friendly domestic assistants help with all the household tasks that have become difficult, so you can enjoy a clean, comfortable home.

House Cleaning

Keep your home fresh, tidy, and hygienic.

  • Vacuuming & mopping
  • Dusting & polishing
  • Bathroom cleaning
  • Kitchen cleaning
  • General tidying

Laundry & Ironing

Fresh, clean clothes without the effort.

  • Washing & drying
  • Ironing & folding
  • Changing bed linen
  • Putting away clothes
  • Special garment care

Meal Preparation

Nutritious meals prepared just for you.

  • Cooking meals
  • Batch cooking for the week
  • Special dietary needs
  • Kitchen clean-up
  • Meal planning help

Shopping Assistance

Get the groceries and items you need.

  • Grocery shopping
  • Pharmacy runs
  • Accompanied shopping
  • Putting groceries away
  • Online ordering help

Light Gardening

Keep your outdoor areas safe and tidy.

  • Lawn mowing
  • Weeding
  • Watering plants
  • Sweeping paths
  • Bin management

Respite & Companionship

Social connection and carer relief.

  • In-home respite
  • Friendly companionship
  • Outings & activities
  • Carer relief breaks
  • Social engagement

Multiple Ways to Access Domestic Help

Domestic assistance can be funded through Support at Home, CHSP, DVA, or accessed privately. Your actual cost depends on your eligibility and assessment — we'll help you find the right path.

Support at Home

Best Value
  • Domestic covered under "Everyday Living"
  • Contribution based on income assessment
  • Full pensioners pay minimal fees
  • Care coordination included
Learn more

CHSP

  • Entry-level government support
  • Income-tested contribution
  • Ideal for lower care needs
  • May transition to Support at Home
Learn more

DVA Veterans

  • Veterans' Home Care program
  • Gold & White Card holders
  • Direct DVA billing
  • No co-payment required
Learn more

Private / Self-Funded

  • No assessment needed
  • Start within 48 hours
  • Flexible hours: weekday, evening, weekend
  • 2-hour minimum booking
Request a quote

Your actual cost depends on your eligibility, income assessment, and funding stream. Full pension holders typically pay minimal contributions. Contact us for a personalised quote.

More Than Just Cleaning

Good home help is about more than completing a list of chores. We listen to your routines and preferences, focus on the household tasks that matter to you, and provide respectful support designed to help you feel comfortable, independent and in control at home.

Tailored to You

Support is shaped around your priorities, routine and agreed services.

Familiar Support

We aim for continuity so your support workers can get to know your home and preferences.

Reliable Scheduling

Visits are arranged around your agreed service times, needs and local availability.

Respectful in Your Home

Your privacy, dignity, choices and household routines are treated with respect.

Aged care domestic assistance worker helping an older woman with light household cleaning to maintain a safe, comfortable home.
Care That Respects Your Routine

The GNA Domestic Assistance Difference

Professional, reliable household help from people who genuinely care.

Vetted Workers

All staff are police checked, trained, and carefully selected.

Reliable

We turn up on time, every time. No last-minute cancellations.

Flexible

Weekly, fortnightly, or one-off—whatever suits you.

No Hidden Fees

Clear pricing with no surprise charges.

Easy Communication

Talk to real people who respond quickly.

Friendly Service

Warm, personable workers who brighten your day.

What Clients Say

"I couldn't manage the heavy cleaning anymore. My domestic assistant comes every fortnight and does a wonderful job. She's become like a friend—we have a cup of tea together afterwards. It's made such a difference to my home and my spirits."

DT
Dorothy T.
Client, Perth

"Mum was embarrassed about needing help, but GNA made her feel so comfortable. They respect her home and do things the way she likes. The meal prep has been especially helpful—she's eating better now."

SL
Sandra L.
Daughter of Client, Melbourne

"I use my CHSP hours for domestic help and it's very affordable. The lady who comes is always cheerful and does a thorough job. My house hasn't been this clean in years! Highly recommend GNA."

RW
Ronald W.
CHSP Client, Sydney

Domestic Assistance FAQs

Aged care domestic assistance is practical household help designed to keep your home liveable and support your independence. Under My Aged Care, domestic assistance includes general house cleaning, laundry and shopping assistance. GNA Services can also arrange related meal, gardening, respite or social supports where these are separately approved or privately arranged.

The cost depends on how you access the service and your individual circumstances. Support at Home participant contributions can apply to domestic assistance as an Everyday Living service; CHSP clients generally make an agreed contribution, and DVA Veterans' Home Care has its own co-payment arrangements. Private services are also available. GNA Services can explain current pricing before support begins.

We aim to provide consistent support where possible because familiar workers can make home assistance more comfortable. Continuity depends on worker availability, your schedule and service requirements. If arrangements need to change, our team will communicate with you and work to maintain continuity.

In most cases, domestic assistance can use the cleaning products and equipment available in your home. If you need a different arrangement, let our team know before services begin so we can confirm what can be provided and whether any additional costs apply.

The frequency of domestic assistance depends on your assessed needs, approved services, available funding and local service availability. Support at Home, CHSP and DVA services follow your approved arrangements, while private domestic help can be discussed separately with GNA Services.

Other Aged Care Services

Aged care domestic assistance worker helping an older woman fold laundry and manage everyday household tasks at home.

Make Daily Life Easier

Need help with cleaning, laundry or shopping—or related meal and garden support? Speak with GNA Services about aged care domestic assistance, funding options and service availability in your area, including WA and NSW.

Aged care domestic assistance worker helping an older woman with light dusting and household cleaning to maintain a comfortable home.